Filing a claim

Roofing and Exterior Insurance Claim Process

Filing a Claim

Have Exteriors of Texas look for damage immediately after a storm.

If you suspect your roof is damaged, call Exteriors of Texas to come and inspect your roof. Our experienced team members will know where to look for damage and what damage will be covered under insurance.  Keep in mind that even if your roof looks intact from the outside, there could be significant damage that only a trained exterior and roofing specialist can identify. Some insurance policies have stipulations that detail how long you can wait after the damage has occurred to your roof and still have the damage covered under your insurance policy.


Contact your insurance company and find out what your policy covers.

When dealing with extensive roof or exterior damage, be sure to contact your insurance company immediately. If you wait too long, you may not be able to submit the claim. Always have a current policy of your homeowner’s insurance handy to review to see what statute of limitations may be in place for reporting damage and what types of roof damage are and are not covered. If you are ever unsure of the exact roofing insurance coverage you have, contact your insurance provider.


Schedule the adjuster meeting.

When you submit your roof insurance claim, an insurance adjuster will schedule a time to inspect the damaged areas and determine the cost that the insurance company will pay out to repair or replace your roof.  Once you schedule this meeting, call your Exteriors of Texas project manager immediately so he can meet the adjuster and make sure that nothing is overlooked.


Meet with an Exteriors of Texas Project Manager to go over the contract.

Once you receive your insurance paperwork, your Exteriors of Texas project manager will look over the estimate to make sure that everything that is supposed to be included is in the estimate.  Once we see that it is all included, we will sit down with you to go over all of the details before moving forward with the job so that you know exactly which quality products you will be receiving with your roof replacement.